Managed IT · Cybersecurity · Cloud · AI · Web

Your Complete IT Department. One Predictable Monthly Price.

Get the technology, security, support, and expertise of a full IT department without managing multiple vendors, hourly invoices, or constant project quotes.

Find Your Plan Talk to an Expert →
Know what's included before you sign — no surprise charges or mystery invoices.
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Microsoft 365 & Identity
Operational
Business Apps & Platforms
Operational
Network & Devices
Operational
Cybersecurity Monitoring
Operational
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One predictable monthly price
One partner, not a vendor stack
Scales as your company grows
DFW · Austin · Oklahoma
Where we work

One partner, wherever you're growing.

NTTS supports multi-location and multi-brand operators across Dallas-Fort Worth, Austin, and Oklahoma — the same plan and the same point of contact, wherever your business operates today or expands next.

Dallas-Fort Worth

Home base, and where day-to-day support runs fastest.

Austin

The same predictable model for growing Central Texas businesses.

Oklahoma

One relationship across state lines, not a second vendor to manage.

Multi-location and multi-brand companies keep one plan and one point of contact, no matter how many addresses are on it.
The old way vs. NTTS

Traditional IT wasn't built for predictable budgeting.

Hourly invoices and per-user pricing make technology costs hard to plan for. NTTS replaces that with a defined scope and a flat monthly investment.

Traditional IT

  • Hourly billing
  • Separate vendors for every system
  • Per-user / per-device complexity
  • Repeated project quotes
  • Reactive support

NTTS

  • Predictable monthly investment
  • One strategic partner
  • Defined scope by plan
  • Technology coverage organized into plans
  • Ongoing management
What we do

Six areas of technology. One subscription.

NTTS brings everyday IT, cybersecurity, cloud, business software, AI, and digital growth under one strategic partner, so you're not assembling and managing a stack of specialists yourself.

Managed IT

The day-to-day tech support that keeps everyone working.

  • Help desk & remote support
  • Network administration
  • Device setup & lifecycle management
  • Monitoring & backups

Cybersecurity

Protection and monitoring for the systems your business depends on.

  • Firewall & endpoint protection
  • Multi-factor authentication
  • Security monitoring
  • Incident response planning

Cloud & Identity

Administration for the platforms your team logs into every day.

  • Microsoft 365 & Google Workspace
  • Identity & access management
  • Single sign-on
  • Device & mobile management

Business Software

Selection, setup, and ongoing management of the software that runs the business.

  • HR, POS & accounting software
  • Business management platforms
  • Data migration & integration
  • Process automation

AI & Automation

Practical AI adoption, not hype: chosen, configured, and governed.

  • AI tool selection & setup
  • Workflow automation
  • AI governance & policies
  • Security & privacy review

Websites & Digital Growth

Your digital presence, managed with the same predictability as everything else.

  • Website design, hosting & maintenance
  • Technical & local SEO
  • AI search visibility
  • Security & backups
How it works

How NTTS works.

No lengthy onboarding, no bundled software you don't need — a subscription that starts fast and scales as your business does.

01

Choose your company size

Pricing is tiered by staff size, not calculated separately for every user, device, or ticket.

02

Choose your service level

Basic, Professional, Enterprise, or Elite — pick the depth of coverage your business needs today.

03

Understand what's included

You'll know what's covered, what's an add-on, and what's out of scope before you sign — no surprises later.

04

Know your monthly investment

One predictable number, scoped to your plan, instead of a stream of hourly invoices and project quotes.

No surprise charges or mystery invoices. Not every service is unlimited or included in every tier — the point of the subscription model is that you know exactly where those lines are before charges happen, not after.

Find your plan

Four levels of coverage. One predictable price at each.

Every plan is scoped clearly upfront. This is a high-level overview — talk to us for the full comparison and your price.

Basic

Core coverage for a small, steady operation.
  • Everyday IT management
  • Cybersecurity protection
  • Logins & user accounts
  • Business email management
  • Website hosting & design
Ask about Basic

Professional

Basic, plus expanding cloud and business-software coverage.
  • Everything in Basic
  • Broader business software support
  • Expanded cloud & identity coverage
  • Growing AI & automation access
Ask about Professional
Most comprehensive

Enterprise

Broader coverage across the full technology stack.
  • Everything in Professional
  • Deeper AI & automation guidance
  • Expanded SEO & digital growth support
  • Priority strategic planning
Ask about Enterprise

Elite

The complete package, including hands-on and onsite work.
  • Everything in Enterprise
  • Onsite equipment setup
  • Hands-on business-software administration
  • Full AI search visibility support
Ask about Elite
One subscription, every role

The specialists you'd otherwise hire separately.

A full technology department, in one relationship. Exact availability of each role scales with your plan level.

Help desk
Network administration
Cybersecurity
Cloud administration
M365 / workplace admin
IT strategy / vCIO
Business systems consulting
AI & automation guidance

Not every role is available at every tier — see the plan overview above or talk to us for exactly what's included at each level.

Common questions

Frequently asked questions.

How does the pricing model work?

Plans are tiered by your company's staff size, not calculated separately for every user, device, or ticket. You choose the service level your business needs — Basic, Professional, Enterprise, or Elite — and pay one predictable monthly price for it.

What's included in each plan?

Every plan clearly scopes what's included, what's available as an add-on, and what's out of scope, before you sign. See the plan overview above for a high-level breakdown, or talk to us for the full comparison.

Can I change plans as my company grows?

Yes. Coverage is designed to scale with your business — moving to a higher tier as your staff size or technology needs grow is part of how the model is built to work.

What areas do you serve?

North Texas Technology Services is based in Irving, TX and supports businesses across Dallas-Fort Worth, Austin, and Oklahoma.

Do you work with our existing software and vendors?

Yes. NTTS coordinates directly with your existing POS, accounting, HR, and other platform vendors so you have one point of contact instead of managing each vendor relationship separately.

How fast do you respond to support requests?

Support tickets are triaged by priority: Urgent (something's down), High (affecting work today), and Normal (can wait a day). Submitting a ticket generates a ticket number and an immediate confirmation, so you always know it was received.

Who you're working with

A direct line to a specialist, not a support queue.

A dedicated personal support specialist at North Texas Technology Services: no account managers, no tiered support queue, no hand-offs between "the IT person" and "the ops person." You get direct, hands-on support from someone who understands both the technology running underneath a business and the operational realities of running it.

That means a Microsoft 365 issue, a POS hiccup, a rough shift review, and a vendor who isn't holding up their end all get handled by the specialist who already knows your business, not routed to whoever happens to be free.

Sean Gill, Personal Support Specialist at North Texas Technology Services

Sean Gill

Your Personal Support Specialist
IT Management Operations Hospitality
Reach out

Two ways to get in touch.

Use the form that fits: a new inquiry if you're exploring working together, or a support ticket if you're already a client and something needs attention.

Start a conversation

New to North Texas Technology Services? Tell us a bit about your business and what you need help with.

Submit a support ticket

Already working with us? Log an issue and we'll follow up directly: you'll get a ticket number and a confirmation email right away.